Refund Policy

We offer a 30-day return window from the date of receiving your item. To be eligible for a return, ensure your item is in its original condition, unworn or unused, with tags, and in the original packaging. Proof of purchase is required.

To initiate a return, contact us at kittyvogue.team@gmail.com. Please note that returns without prior authorization will not be accepted.

If your return is accepted, you'll receive a return shipping label and detailed instructions. Inspect your order upon receipt, and contact us immediately for any defective, damaged, or incorrect items.

Non-Returnable Items:

Certain items, including perishables, custom or personalized products, beauty items, hazardous materials, flammable liquids, gases, sale items, and gift cards, are non-returnable.

Exchanges:

For a quick exchange, return the original item, and upon approval, make a separate purchase for the desired item.

European Union 14 Day Cooling Off Period:

Customers within the European Union have the right to cancel or return orders within 14 days without justification. Items must be in original condition, unworn, with tags, and in original packaging, accompanied by proof of purchase.

Refunds:

Once we receive and inspect your return, we'll notify you of the approval status. If approved, you'll be automatically refunded on your original payment method within 10 business days. If it takes longer, contact us at kittyvogue.team@gmail.com after 15 business days from approval.